Behavioral Health Workgroup (BHW)

Develop and Implement Crisis Stabilization Centers

	Action Item		Status	When	Note
1	Feasibility study for what model		Unknown		Short-term focused on stabilizing illness
2	Outreach with existing patients		Not Started

Address the increased demand on Emergency Services and justice involved services including education around the M1 hold process.

	Action Item	Status
1	Deliver training to Providers plus train the trainer on the crisis continuum	Unknown
2	Expand crisis assessment time and space capacity by replicating Life Spans model	Unknown
3	Expand crisis assessment time and space capacity by replicating Life Spans model Develop and test community paramedic service	Unknown

Develop a coordinated entry system for behavioral health needs and placement into the continuum.

	Action Item	Status
1	Map the current services by levels of care (resource)	Not Started
2	Create visual tool	Not Started
3	Evaluate GVC expansion	Not Started
4	Develop risk assessment training for all entry points including front line staff	Not Started

Average # of days between referral or outreach and behavioral health assessment
Average # of days between completed assessment and placement into appropriate level of care.
Volume of people accessing the system (helps with demand forecasting).
Percent of individuals referred who completed a behavioral health needs assessment.
Percent of placements that match the recommended level of care from the assessment (e.g., not under- or over-placed).
Percent of people diverted from higher levels of care (e.g., emergency department, inpatient) into lower acuity services.
Percent of people placed into different parts of the continuum (e.g., outpatient, IOP, residential) relative to capacity.
Percent of individuals who are still connected to services or report improvement at 90 days post-placement (GVC?)

Streamline and coordinate already existing care coordination and case management services.

	Action Item	Status
1	Identify who is already care coord and CM + RN	Not Started
2	Identify gaps, specialized services and barriers	Not Started
3	Define system (i.e. RN, CC, CM)	Not Started
4	Identify funding opportunities for non-billable sources/services	Not Started

Potential Metrics of Success:
Average number of active clients per cm, rn, cc
Average number of contacts per client per month (calls, visits, texts, etc.).
Percent of clients referred to community services (e.g., housing, employment, substance use) who successfully engage.
Number of crisis events (e.g., emergency department visits, psychiatric hospitalizations) per client per 6 or 12 months.
Average # of days from referral to first behavioral health appointment.

stratified by risk level or service type?

Improve Communication and Data Sharing Across Agencies (ie Create a shared data tracking system for crisis cases).

	Action Item	Status	When	Note
1	Combine with MCCUH data group	In Progress	5/9/2024	Approved at meeting 4/11/25.
2	Mapping the gaps between baseline/prevention/crisis	In Progress	5/31/2024
3	Identify who else needs to be included in the data group and the systems they currently use	In Progress	5/31/2024
4	Identify who else needs to be included in the data group and the systems they currently use	In Progress	5/31/2024